- Home>
- Blog>
- Health Insurance>
- Alzheimer's Disease
Trust of 20+ Years in Industry

What is Alzheimer's Disease?
It’s important to understand what is Alzheimer's disease and how it progresses before discussing the available treatment options. This irreversible neurological disorder gradually damages memory and affects the normal thought process and behaviour of the affected individual, making it increasingly difficult for them to carry out everyday tasks. Dementia is mostly caused by Alzheimer’s disease, accounting for 60% to 80% of these cases worldwide.
In 1906, Dr. Alois Alzheimer first identified this neurological disorder. Scientists explain that Alzheimer's disease is believed to result from a complex interaction of genetic, biological, environmental, and lifestyle factors. Abnormal accumulation of amyloid-beta plaques and tau tangles are hallmark pathological features that contribute to disease progression. These protein deposits, known as amyloid plaques and tau tangles, hinder the communication between brain cells. They damage the areas responsible for memory, learning, and cognitive function, eventually leading to cell death in the brain.
The number of cases of Alzheimer's disease is growing in India. The Indian Council of Medical Research (ICMR) reports that over 8.8 million Indians aged above 60 experience dementia. In the coming decades, the number of patients with Alzheimer’s disease is expected to grow with the rise in the elderly population. Early diagnosis and awareness, along with long-term care planning, are becoming increasingly important for families.
Alzheimer's disease is different from many acute illnesses, as it develops gradually. The symptoms build up gradually over the years, and they can be mistaken for normal age-related changes. After diagnosis, life expectancy varies from person to person, depending on factors like age, health, stage of diagnosis, and response to care. Median survival after diagnosis is often around 4–8 years, although survival can range from 3 to over 20 years, depending on age, overall health, and stage at diagnosis.
As the disease spreads gradually, early diagnosis and long-term care planning are critical. Financially prepared families are better poised to provide adequate medical support to the patients.
What Causes Alzheimer's Disease? Risk Factors
As Alzheimer's disease is common in the ageing Indian population, families should be aware of the risk factors associated with the disease. Research exploring the causes of Alzheimer's disease suggests that the disorder occurs due to a combination of several factors. These include:
- Changes related to age
- Genetics
- Lifestyle factors
- Environmental influences
Age is the most significant risk factor, as the risk of Alzheimer's increases substantially after the age of 65. The following table gives an overview of the major risk factors along with ageing.
| Risk Factor | Impact on Alzheimer's Risk |
|---|---|
| Advanced age | Most prominent risk factor |
| Family history | Having a first-degree relative with Alzheimer’s may increase risk |
| APOE-e4 gene | Strong genetic risk factor |
| High blood pressure | May lead to cognitive decline |
| Diabetes | Can increase the risk of dementia |
| Obesity | May cause vascular damage |
| Smoking | Negatively affects brain health |
| Head injuries | Moderate-to-severe injuries increase risk |
| Sleep deprivation | May contribute to amyloid accumulation. |
| Social isolation | May accelerate cognitive decline |
| Depression | Related to a higher risk of dementia |
According to researchers, cardiovascular health plays a significant role in maintaining the health of the brain and can influence the progression of cognitive decline. If a patient has conditions like hypertension, high cholesterol, or diabetes, they may experience reduced blood flow to the brain, resulting in long-term cognitive impairment.
Even though researchers continue to study the exact causes of Alzheimer's disease, several common misconceptions persist. Based on current scientific evidence, Alzheimer’s disease does not have any link with factors like routine vaccinations or the use of aluminium cookware. The condition results from age-related changes, genetic factors, and complex biological processes within the brain.
While patients or their families may not be able to control all the risk factors, maintaining physical activity and managing chronic health conditions can help in improving the health of the brain. Adequate sleep and social engagement may support overall well-being and cognitive health.
Even though researchers continue to study the exact causes of Alzheimer's disease, several common misconceptions persist. Based on current scientific evidence, Alzheimer’s disease does not have any link with factors like routine vaccinations or the use of aluminium cookware. The condition results from age-related changes, genetic factors, and complex biological processes within the brain.
While patients or their families may not be able to control all the risk factors, maintaining physical activity and managing chronic health conditions can help in improving the health of the brain. Adequate sleep and social engagement may support overall well-being and cognitive health.
Alzheimer's Disease Symptoms: Early Warning Signs
Families who are able to recognise the Alzheimer's disease symptoms early can seek timely medical attention before the patient undergoes a significant cognitive decline. They can plan long-term care and arrange the finances as the disease progresses.
In the early stages, symptoms of Alzheimer’s disease are often mistaken for normal age-related memory changes. However, patients with Alzheimer’s disease show a progressive decline that interferes with daily functioning that goes beyond typical forgetfulness. Gradually, the disease affects their decision-making and routine activities.
Some of the early warning signs of Alzheimer's disease include:
- Loss of memory disrupting daily life
- Asking the same questions repeatedly
- Difficulty in planning and resolving problems
- Inability to follow familiar instructions
- Getting confused about dates, seasons, or locations
- Visual information becomes difficult to understand
- Challenges to find words while speaking
- Misplacing belongings frequently
- Unusual financial decisions and poor judgement
- Withdrawal from social activities
- Changes in personality and mood swings
- Difficulty in completing routine tasks
At times, patients with Alzheimer's disease may miss out on important appointments due to their forgetfulness. They may even feel confused in familiar surroundings. Some individuals may find routine tasks increasingly difficult, even the ones they could previously perform with ease.
Subtle changes in behaviour are often noticed by the families first, even before the patient recognises the issue. Some of these symptoms can overlap with other neurological or psychiatric conditions. In these situations, it’s essential to consult a neurologist or geriatric specialist.
Alzheimer's Symptoms by Stage: The 7-Stage GDS (Global Deterioration Scale)
The Global Deterioration Scale (GDS) is one of the most extensively used systems to understand the Alzheimer's disease stages. The scale, developed by Dr. Barry Reisberg, is presented below in tabular format.
Note:Patients and families face increasing emotional strain along with rising financial responsibilities as the disease progresses. The cost of long-term care often increases significantly from stages 5 to 7 as continuous assistance and specialised support are necessary for patients.
| Stage | Clinical Description | Key Symptoms | Duration (Approx.) | Insurance or Care Relevance |
|---|---|---|---|---|
| Stage 1 - No Impairment | Normal functioning | No detectable symptoms | N/A | The ideal time to buy insurance is before any diagnosis |
| Stage 2 - Very Mild Decline | Early age-related changes | Patients may occasionally forget names or words | Can last for years | Insurance coverage is generally easier to obtain before diagnosis, as diagnosed conditions may be treated as pre-existing conditions |
| Stage 3 - Mild Decline (MCI) | Mild cognitive impairment | Getting lost, difficultly to find words, reduced work performance | 2-7 years | Patients should buy an insurance policy before a formal diagnosis |
| Stage 4 - Moderate Decline | Early Alzheimer's diagnosis | Difficulty with arithmetic, memory loss, and reduced social engagement | Around 2 years | Diagnosis often takes place during this stage depending on symptoms and medical evaluation |
| Stage 5 - Moderately Severe | Requires assistance | Inability to recall address or phone number, and needs help choosing clothes | Around 1.5 years | Greater need for supervised care |
| Stage 6 - Severe Decline | Major personality and behavioural changes | Incontinence, wandering, or inability to perform daily activities | Around 2.5 years | Significant expenses arise for caregiving |
| Stage 7 - Very Severe Decline | End-stage Alzheimer's | Loss of speech, difficulty in swallowing, and total dependence | 1.5-2 years | Palliative care and end-of-life planning become necessary |
Note:Patients and families face increasing emotional strain along with rising financial responsibilities as the disease progresses. The cost of long-term care often increases significantly from stages 5 to 7 as continuous assistance and specialised support are necessary for patients.
Alzheimer's Symptoms That Require Immediate Medical Evaluation
Alzheimer's disease develops gradually, but some symptoms still need immediate medical attention. If families notice any of these symptoms, they should seek medical evaluation at the earliest to ensure timely diagnosis.
- Severe confusion arising suddenly
- Rapid changes in behaviour
- Violence or aggression
- Inability to recognise close relatives completely
- Repeated falls
- Significant loss of coordination
- Unwillingness to take meals
- Tendencies of neglect or self-harm
- Suspected financial exploitation
These are some signs that indicate that the disease might have progressed to advanced stages. The patient may also experience underlying medical conditions like infection, dehydration, stroke, or medication-related complications. Prompt intervention can reduce the chances of serious complications.
Alzheimer's vs Dementia Explained
The Alzheimer's vs dementia difference is something families must understand clearly. These two terms are often used interchangeably, but they carry different meanings. Dementia is not a specific disease, but an umbrella term describing a group of conditions that affect memory, thinking, and reasoning abilities.
This is a broad term that describes a group of symptoms affecting memory, reasoning, language, judgement, and daily functioning. Alzheimer's disease is a specific neurological disorder where the brain cells undergo progressive damage that gradually impairs cognitive functions. It is the most common cause of dementia. The following table explains the difference between the two terms.
| Dementia | Alzheimer's Disease |
|---|---|
| Syndrome | Specific neurological disease featuring progressive decline |
| Many possible causes | One cause leading to dementia |
| Includes several subtypes | Accounts for 60-80% cases of dementia |
| Symptoms may vary based on the cause | Progression is relatively predictable |
| May be reversible in rare cases | Irreversible and progressive |
Other forms of dementia include vascular dementia, Lewy body dementia, and frontotemporal dementia. All patients with Alzheimer's disease have dementia, but not all dementia patients have Alzheimer's disease.
Alzheimer's Disease Treatment in India: Medications, Therapy & Care
At present, there is no definitive cure for Alzheimer's disease. The currently available Alzheimer's disease treatments help patients manage symptoms and slow down the progression to improve the quality of their lives. In India, common treatment plans include a combination of medication, therapy, lifestyle adjustments, and caregiver support. Some of the common treatments include the following:
| Treatment | Purpose |
|---|---|
| Donepezil | Helps to improve memory and cognitive function |
| Rivastigmine | Used in mild to moderate Alzheimer's |
| Galantamine | Helps with neurotransmitter activity |
| Memantine | May be used for moderate to severe Alzheimer’s disease to help manage symptoms |
| Cognitive Stimulation Therapy | Leads to better mental engagement |
| Occupational Therapy | Helps to maintain independence |
| Behavioural Therapy | Used to address mood and behavioural issues |
| Caregiver Support | Improves patient management |
Alzheimer's Disease Treatment: Is It Curable?
No. Alzheimer's disease cannot be cured or reversed as per current treatment options that are available. However, timely medical intervention remains critical, as it helps to slow the progression of symptoms. Medical support helps patients to maintain independence for longer and improve the overall quality of life.
Do you know?
Donanemab is one of the modern therapies used to treat Alzheimer’s patients. It targets amyloid plaques early in Alzheimer’s, and in one major study, it slowed cognitive decline by 35.1% over 76 weeks.
The Alzheimer's treatment cost in India varies significantly depending on the stage of the disease. The level of care required and the duration of treatment also influence the cost. Considering the long-term care needed and the increasing need for medical services, having adequate health insurance coverage is essential to manage the financial burden.
The table below gives an overview of the recurring expenses for the families of Alzheimer’s patients.
| Expense Category | Estimated expense |
|---|---|
| Monthly medication | ₹1,500-₹5,000 in many cases; some newer therapies may cost far more |
| Neurology consultations | Varies by city and specialist |
| Cognitive assessments | Additional recurring expense |
| Home caregiver | ₹15,000-₹60,000+ monthly |
| Memory care facility | ₹30,000- ₹1,20,000+ monthly |
Disclaimer: The costs associated with treating Alzheimer’s disease can vary significantly across hospitals. The specific condition of the patient, care level required, and response to medication also determine the overall costs.
Health Insurance for Alzheimer's Disease in India: Complete Guide (2026)
Families may consider suitable and closely associated health insurance for Alzheimer's disease to help manage eligible medical expenses associated with treatment. The coverage for Alzheimer's depends largely on whether the patient was diagnosed with the disease before or after purchasing the policy. In general, here are some key considerations in most policies.
- The waiting periods for pre-existing diseases generally range from 2 to 4 years.
- If a patient is diagnosed with Alzheimer’s before the policy is purchased, the insurer will treat the disease as a pre-existing medical condition.
- A standard health insurance policy primarily covers expenses related to hospitalisation.
- Traditional plans usually do not cover long-term caregiving expenses.
- If Alzheimer's or dementia is included as a covered condition in critical illness plans, patients may receive lump-sum benefits.
For families exploring critical illness insurance for Alzheimer's in India, it’s advisable to purchase coverage before symptoms appear. This is a part of financial planning to manage ongoing expenses once the patient is diagnosed.
The government-sponsored Ayushman Bharat Alzheimer's coverage in India may cover certain expenses related to hospitalisation for eligible beneficiaries. Eligible beneficiaries may receive coverage for hospitalisation related to approved conditions and procedures. Coverage for Alzheimer's disease specifically depends on applicable package guidelines and eligibility.
Patients can get coverage for admissions linked to complications that arise from chronic conditions related to Alzheimer’s disease.
The goal of the scheme is to support secondary and tertiary care, but coverage is limited to specific treatments and approved hospital procedures. Long-term outpatient care, custodial support, and non-hospitalisation expenses are excluded from the coverage.
However, long-term care required for dementia often lies beyond the scope of hospitalisation benefits funded by the government.
Standard Health Insurance vs Critical Illness Plan: Which Is Right for Alzheimer's?
Standard health insurance plans generally do not include the full range of expenses associated with treating Alzheimer’s disease. The coverage usually includes the cost of hospitalisation, which covers inpatient admission, investigations, and prescribed treatments during the stay at the hospital. However, any service required outside a hospital setting, like supervision or long-term caregiving, is excluded from the policy.
| Scope of Coverage | Standard Health Insurance | Critical Illness Plan |
|---|---|---|
| Hospitalisation | Covered | Covered |
| Diagnostic tests during admission | Covered | Not applicable |
| Day-care procedures | Covered | Not applicable |
| Lump-sum payout | Not covered | Covered |
| Expenses for caregiver at home | Usually not covered | Can be funded through payout |
| Memory care facility | Usually not covered | Can be funded through payout |
| Home modifications | Not covered | Can be funded through payout |
| Long-term care flexibility | Limited | High |
Critical illness coverage may provide a lump-sum benefit if Alzheimer’s disease or related conditions are included among the covered conditions. Families can use this amount across different stages of the disease to manage the expenses associated with specialised care, caregiving support, medical expenses, or lost income. The cost overheads managed depend on how the patient's condition progresses over time.
What is Covered and NOT Covered for Alzheimer's in Health Insurance Plans
Alzheimer's patients often undergo prolonged treatment over several years. While purchasing a health insurance policy is important, families must understand the scope of coverage they can receive. The following overview provides an outline of the expenses covered and excluded under most health insurance plans.
Covered
- In-patient hospitalisation
- Treatment for infections at the hospital
- Treatment needed after falls or injuries
- Diagnostic imaging during admission to the hospital
- Day-care procedures are covered under the terms of the policy
- Eligible claims related to acute medical complications
Not Covered
- Long-term residential care
- Accommodation in nursing homes
- Professional caregivers at home
- Routine outpatient consultations
- Memory care programmes
- Cognitive screening outside the period of hospitalisation
- Long-term expenses for medicines
Review the wording of the policy carefully to understand the coverage limits and exclusions. This helps families to plan ahead and remain financially prepared for the long-term expenses of the treatment.
Things to Consider Before Purchasing Health Insurance for Alzheimer's Disease
The coverage of the policy largely determines the cost of treatment that can be managed without putting excessive strain on personal savings or household finances. Before selecting an insurance policy, families must consider the following factors.
- Purchase the health insurance policy before any diagnosis begins. If a patient is diagnosed with Alzheimer's, insurance companies would treat it as a pre-existing condition, which might affect the scope of coverage.
- Ensure that Alzheimer's disease or dementia is listed specifically within the list of conditions covered.
- Evaluate the requirements related to the survival period. Patients may have to wait for a survival period before the benefit becomes payable. In some rider documents, this period is 30 days from diagnosis, but patients should check the specific policy for clarity.
- Determine whether the coverage is adequate. Expenses for long-term care can amount to several lakhs over the course of treatment.
- Evaluate the tax benefits of the policy. Certain health insurance premiums may qualify for deductions under Section 80D of the Income Tax Act, 1961.
| Category | Deduction Limit |
|---|---|
| Self and family | Up to ₹25,000 |
| Senior citizens | Up to ₹50,000 |
Disclaimer: Tax benefits are subject to prevailing tax laws. Deductions under Section 80D depend on the applicable tax regime and prevailing tax laws.
Families should also consider the financial risks related to the caregiver. One family member of the patient often needs to reduce their working hours to provide the necessary care.
How to File an Insurance Claim for Alzheimer's Disease: Step-by-Step
An organised approach to documentation can significantly streamline the insurance claims process for Alzheimer’s patients. It can reduce delays and ensure smoother coordination with the insurer when the family is already going through challenges. The process involves several medical records, evaluations from specialists, and bills.
The verification process takes a shorter time when all the documents are in place. The following steps can help families of patients file the claim seamlessly:
- Step 1: First, secure a written diagnosis from a neurologist or geriatric specialist.
- Step 2: Notify the insurance company that the patient has been diagnosed with Alzheimer's disease.
- Step 3: Collect the necessary documents like reports, scans, policy documents, and KYC records.
- Step 4: Fill out the claim form accurately and submit it.
- Step 5: Coordinate with the insurance company as they evaluate the documents or ask for additional information.
- Step 6: When the claim is settled, the approved reimbursement or lump-sum benefit will be provided to the insured individual.
While filing for the claim, the following documents may be required:
- Diagnosis certificate from the neurologist
- MMSE or MoCA assessment reports
- Reports of MRI or PET scans
- Hospital records
- Policy documents
- Details of Aadhaar and PAN
- Claim forms
Families holding Axis Max Life Insurance policies must adhere to the claim procedures explained in the policy documents. The company records a claim settlement ratio of 99.80%^, which indicates that most of the claims are settled against the ones received.
Disclaimer: The information provided in this article is for general informational and educational purposes only and should not be construed as medical advice, diagnosis, treatment recommendation, or professional healthcare guidance. Treatment costs mentioned are indicative and may vary based on factors such as the patient's medical condition, hospital, city, surgeon's expertise, room category, and other treatment-related requirements.
Readers are advised to consult qualified healthcare professionals and obtain cost estimates directly from healthcare providers before making any medical or financial decisions. Axis Max Life Insurance does not provide medical services, endorse any specific healthcare provider.
FAQs - Alzheimer's Disease & Health Insurance (People Also Ask)
What is Alzheimer's disease?
Alzheimer's disease is a progressive neurological disorder caused by the accumulation of abnormal protein deposits in the brain. This deposit disrupts the communication between nerve cells and gradually leads to cell death over time. The condition affects memory and the thinking processes that help in logical reasoning. The condition also affects the behaviour and daily functioning of the patients. Alzheimer's disease is also the most common cause leading to dementia, accounting for 60% to 80% of global cases.
What are the early symptoms of Alzheimer's disease?
Some of the early Alzheimer's disease symptoms include loss of memory. Some of the early symptoms of Alzheimer’s disease include memory loss, which interferes with routine activities and daily functioning. Patients experience difficulty in solving problems, poor judgement, and face confusion about dates and locations. They may also struggle to find the right words during conversation and experience noticeable mood changes. Gradually, they withdraw from social interactions. These symptoms develop slowly over time, but as the condition advances, they become more apparent.
What are the 7 stages of Alzheimer's disease?
There are seven Alzheimer's disease stages that are visible in patients. At the first stage, no noticeable impairment. Then, with very mild cognitive decline, patients experience memory lapses occasionally. They also find it difficult to recall words or fail to judge situations clearly. These symptoms are often mistaken for normal signs of ageing.
At moderate stages, the symptoms include confusion, trouble managing daily tasks, and increasing loss of memory. Patients may also experience behavioural changes and may have difficulty recognising familiar people or places.
In moderately severe Alzheimer’s conditions, patients often need help with daily activities like dressing and personal care. Their independence declines significantly in the later stages.
In the final stage, where patients experience severe conditions, they lose their ability to communicate, respond meaningfully, or perform basic bodily functions. They need full-time care and support in these conditions.
At moderate stages, the symptoms include confusion, trouble managing daily tasks, and increasing loss of memory. Patients may also experience behavioural changes and may have difficulty recognising familiar people or places.
In moderately severe Alzheimer’s conditions, patients often need help with daily activities like dressing and personal care. Their independence declines significantly in the later stages.
In the final stage, where patients experience severe conditions, they lose their ability to communicate, respond meaningfully, or perform basic bodily functions. They need full-time care and support in these conditions.
Is Alzheimer's disease covered by health insurance in India?
The scope of coverage depends on the type of policy for the patient. Usually, standard health insurance covers expenses related to hospitalisation, which treats complications of Alzheimer's disease. With some critical illness policies, patients may receive a lump-sum payout when the listed conditions include Alzheimer's disease or dementia. The exact eligibility depends on the terms of the policy, waiting periods, and whether the policy was purchased after the disease was diagnosed.
Is Alzheimer's disease curable?
No, currently, Alzheimer's disease does not have a cure. Currently available treatments help to manage behavioural issues and slow the symptoms. Timely care helps improve the living conditions of the patients. Ongoing research on developing disease-modifying therapies may slow progression, but no treatment can fully reverse the condition.
What is the difference between Alzheimer's and dementia?
The Alzheimer's vs dementia difference lies in the fact that Alzheimer's is a specific disease, but dementia is a syndrome. It’s a collection of symptoms that affects memory and cognitive function.
What tax benefits are available for Alzheimer's patients in India?
Tax deductions may be available for eligible taxpayers under Section 80D for health insurance premiums. Tax benefits depend on the prevailing Income Tax Act provisions, eligibility criteria, and the tax regime selected.
What documentation or medical evidence is required to make an Alzheimer's-related health insurance claim?
Most insurance companies need a formal diagnosis from a neurologist or geriatric psychiatrist. Patients also need to submit cognitive assessment reports like MMSE or MoCA, MRI, or PET scan findings. Other documents that are required include hospital records, completed claim forms, policy documents, and KYC details. Depending on policy terms and claim type, the insurer may request additional evidence.
Is long-term care, such as nursing home care, covered under health insurance for Alzheimer's patients?
Traditional health insurance policies do not cover long-term residential nursing care, memory care facilities, or professional caregiving services in most cases. Families of patients should note that these expenses are not covered by standard hospitalisation benefits. Some of these costs can be managed through critical illness plans, which provide lump-sum payouts. These coverages offer greater flexibility to families in managing long-term care needs.
ARN: June/280626/KB
Sources:
https://www.alz.org/alzheimers-dementia/what-is-alzheimers
https://pubmed.ncbi.nlm.nih.gov/36637034/
https://my.clevelandclinic.org/health/diseases/9170-dementia
https://www.nia.nih.gov/health/alzheimers-and-dementia/alzheimers-disease-fact-sheet
https://www.alz.org/alzheimers-dementia/10_signs
https://www.alz.org/alzheimers-dementia/stages
https://www.nhs.uk/conditions/dementia/about-dementia/types-of-dementia/alzheimers-disease/
https://www.alz.org/alzheimers-dementia/treatments
https://bangaloremirror.indiatimes.com/bangalore/others/dementia-costs-soaring-govt-unfazed/articleshow/51001384.cms
https://www.business-standard.com/amp/health/india-s-ageing-population-at-high-risk-of-dementia-cases-to-double-by-2030-124121900852_1.html
https://vivanangels.com/blog/how-much-do-senior-caregiver-services-cost-in-india
https://economictimes.indiatimes.com/topic/alzheimers-drug-price
https://www.alz.org/alzheimers-dementia/what-is-alzheimers
https://pubmed.ncbi.nlm.nih.gov/36637034/
https://my.clevelandclinic.org/health/diseases/9170-dementia
https://www.nia.nih.gov/health/alzheimers-and-dementia/alzheimers-disease-fact-sheet
https://www.alz.org/alzheimers-dementia/10_signs
https://www.alz.org/alzheimers-dementia/stages
https://www.nhs.uk/conditions/dementia/about-dementia/types-of-dementia/alzheimers-disease/
https://www.alz.org/alzheimers-dementia/treatments
https://bangaloremirror.indiatimes.com/bangalore/others/dementia-costs-soaring-govt-unfazed/articleshow/51001384.cms
https://www.business-standard.com/amp/health/india-s-ageing-population-at-high-risk-of-dementia-cases-to-double-by-2030-124121900852_1.html
https://vivanangels.com/blog/how-much-do-senior-caregiver-services-cost-in-india
https://economictimes.indiatimes.com/topic/alzheimers-drug-price
Popular Searches

Online Sales Helpline
- Whatsapp: +91-7428396005Send ‘Quick Help’ from your registered mobile number
- Phone: +91-124-648-890009:30 AM to 06:30 PM
(Monday to Sunday except National Holidays) - service.helpdesk@axismaxlife.comPlease write to us incase of any escalation/feedback/queries.
Customer Service
- Whatsapp: +91-7428396005Send ‘Hi’ from your registered mobile number
- 1860-120-55779:00 AM to 6:00 PM
(Monday to Saturday) - service.helpdesk@axismaxlife.comPlease write to us incase of any escalation/feedback/queries.
NRI Helpdesk
- +91-11-71025900 , +91-11-61329950 (Available 24X7 Monday to Sunday)
- nri.helpdesk@axismaxlife.comPlease write to us incase of any escalation/feedback/queries.



